Application of Queuing Theory in a Small Enterprise
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International Journal of Engineering Trends and Technology (IJETT) | 
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| © 2015 by IJETT Journal | ||
| Volume-27 Number-2 |
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| Year of Publication : 2015 | ||
| Authors : Anindita Sharma, Parimal Bakul Barua |
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| DOI : 10.14445/22315381/IJETT-V27P218 |
Citation
Anindita Sharma, Parimal Bakul Barua"Application of Queuing Theory in a Small Enterprise", International Journal of Engineering Trends and Technology (IJETT), V27(2),105-110 September 2015. ISSN:2231-5381. www.ijettjournal.org. published by seventh sense research group
Abstract
Waiting lines are common occurrence in
everyday life. All situations where there is involvement
of customers such as restaurants, hospitals,
departmental stores, theatres, banks, post offices etc.
are likely to have queues or waiting lines. Queuing
theory is the mathematical study of waiting lines. In
queuing theory, a model is constructed which helps to
predict the lengths of queue as well as the waiting
times. The aim of this study is to review the queuing
congestion in a grocery store and develop a suitable
queuing model for the system. Also, an attempt is
made to propose an alternate model and compare its
efficiency levels with that of the existing model.
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Keywords
Queue, queue length, waiting time,
M/M/1 model.