Web Application and Mobile Application Support System Marine Insurance Litigation Management

Web Application and Mobile Application Support System Marine Insurance Litigation Management
  IJETT-book-cover           
  
© 2025 by IJETT Journal
Volume-73 Issue-4
Year of Publication : 2025
Author : Phatarapon Vorapracha, Pogpanot Samarkkarn, Thanaphon Piengeb
DOI : 10.14445/22315381/IJETT-V73I4P134

How to Cite?
Phatarapon Vorapracha, Pogpanot Samarkkarn, Thanaphon Piengeb, "Web Application and Mobile Application Support System Marine Insurance Litigation Management," International Journal of Engineering Trends and Technology, vol. 73, no. 4, pp.432-442, 2025. Crossref, https://doi.org/10.14445/22315381/IJETT-V73I4P134

Abstract
From the operations of The Siam Barristers Co., Ltd., the company is responsible for filing lawsuits related to marine insurance on behalf of general insurance companies. Due to the large number of insurance companies as clients, the number of lawsuits has increased significantly. As a result, the preparation of lawsuit documents has been delayed, primarily because most of the work involves extensive documentation. To address this issue, web and mobile applications were developed to support marine insurance lawsuit management for lawyers, enhancing convenience and efficiency. The system was developed using JavaScript and a MySQL database management system to ensure appropriate functionality for users. Testing results showed that both the web and mobile applications of the marine insurance litigation management system performed as intended. The web application successfully facilitated searching, adding, and storing information, tracking appointments and case statuses, disbursing expenses, issuing demand letters, attaching relevant documents, and configuring settings to suit lawyers' needs. Similarly, the mobile application effectively supported searching and storing information, tracking appointments and case statuses, disbursing expenses, and adjusting settings for user convenience. However, based on user feedback, additional modifications were made, including font and text color customization on the website to suit individual preferences, as well as editing and adding themes to the mobile application based on recommendations from the instructor of the mobile design course. A total of 10 respondents participated in the evaluation, consisting of one administrator and nine system users. The results indicated a mean score of 4.28 with a standard deviation of 0.01, demonstrating that users consistently agreed that the developed system was suitable for practical use.

Keywords
Web application, Mobile application, Marine insurance, Litigation management.

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