The Evaluation of e-Learning System based on the D&M Model
The Evaluation of e-Learning System based on the D&M Model |
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| © 2024 by IJETT Journal | ||
| Volume-72 Issue-11 |
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| Year of Publication : 2024 | ||
| Author : Hamed Fawareh, Zeyad Jobair, AS Alswalmh, Abla Suliman |
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| DOI : 10.14445/22315381/IJETT-V72I11P111 | ||
How to Cite?
Hamed Fawareh, Zeyad Jobair, AS Alswalmh, Abla Suliman, "The Evaluation of e-Learning System based on the D&M Model," International Journal of Engineering Trends and Technology, vol. 72, no. 11, pp. 80-90, 2024. Crossref, https://doi.org/10.14445/22315381/IJETT-V72I11P111
Abstract
The research in this paper investigates the impact of e-learning systems based on the D&M model. The approach comprises six key dimensions: system quality, information quality, service quality, user satisfaction, and net benefits. The dimensions of quality factors play an important role in the effectiveness of e-learning systems. By analyzing each of these dimensions, organizations can gain valuable insights into the strengths and weaknesses of their e-learning platforms, enabling them to make informed decisions and enhance the user experience. The study yielded several key findings, including a statistically significant impact of e-learning systems based on the D&M model on user satisfaction in terms of system quality. Additionally, a statistically significant impact was found on user dissatisfaction regarding information quality and service quality. In light of these results, the study provided various recommendations, including encouraging educational institutions to focus on effective security measures for e-learning systems to protect users’ security and privacy. Educational institutions were also advised to monitor and evaluate users’ progress in learning, which may involve providing regular progress reports, individual assessments, and constructive feedback.
Keywords
e-learning, D&M model, Software model, Software quality, User satisfaction.
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