Measuring the contribution of conflict resolution dexterity among stakeholders to effective software engineering projects in Nigeria
Adanma Cecilia Eberendu; Edem Okon Peter Akpan; Emmanuel.C Ubani; Kelvin A. Okorocha "Measuring the contribution of conflict resolution dexterity among stakeholders to effective software engineering projects in Nigeria", International Journal of Engineering Trends and Technology (IJETT), V48(8),415-419 June 2017. ISSN:2231-5381. www.ijettjournal.org. published by seventh sense research group
When actions of a stakeholder interfere, obstruct, or make another stakeholders performance ineffective, conflict occurs. Conflict can occur among software engineering stakeholders due to disagreement on methodology, technology, tools to be used, personality, stakeholder requirements, or misconception of the problem which might deprive software project from succeeding. Success is subject to a large extent on whether or not stakeholders have thrived to establish a supportive environment. Conflict among project stakeholders is inevitable, but what is wrong in most cases is the form it takes. For software engineering project to succeed, project organization need to resolve conflict as soon as it is notice. This study empirically evaluates the effect of conflict resolution dexterity to effective software engineering projects in Nigeria. It used survey to gather data from 130 respondents which was analyzed using Pearson correlation coefficient and Regression analysis. It was discovered that conflict resolution dexterity significantly contributes to effective software engineering projects in Nigeria.
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Conflict resolution dexterity, Software engineering projects, Stakeholder management, Project stakeholders, Conflict.