Assessment of the COPQ due to Poor Maintenance Practices in Saudi Industry

  IJETT-book-cover  International Journal of Engineering Trends and Technology (IJETT)          
© 2020 by IJETT Journal
Volume-68 Issue-11
Year of Publication : 2020
Authors : Mohammad Kanan
DOI :  10.14445/22315381/IJETT-V68I11P222


MLA Style: Mohammad Kanan "Assessment of the COPQ due to Poor Maintenance Practices in Saudi Industry" International Journal of Engineering Trends and Technology 68.11(2020):163-172. 

APA Style:Mohammad Kanan. Assessment of the COPQ due to Poor Maintenance Practices in Saudi Industry International Journal of Engineering Trends and Technology, 68(11),163-172.

In the approach to outstanding manufacturing, many organizations recognize a necessity for the use of appropriate maintenance of industrial plants, production facilities, and systems; machines and equipment are becoming more industrially advanced and, subsequently, more multifaceted and harder to control. As such, the significance of the maintenance function is larger than previously thought. This is due to its responsibility for performance efficiency, improving and maintaining availability, on-time deliveries, safety requirements, and general plant productivity. From this perspective, Saudi industries are increasingly recognizing the importance of the maintenance function. This paper aims to assess the cost of poor quality (COPQ) due to poor maintenance practices in regional industries. To achieve this purpose, a questionnaire was designed to investigate maintenance practices and COPQ. The questionnaire was delivered to a selected sample of Saudi industries and was sponsored by the Chamber of Commerce and Industry in Jeddah. Industries from all current sectors and ranges responded to the questionnaire. The collected data were tested and analyzed to reveal that nearly all the industrial firms in Saudi Arabia have maintenance departments, and most of them allocate budgets to these departments. All medium and giant firms operate preventive maintenance and corrective maintenance, whereas micro and small firms rely solely on corrective measures. In this study, the foremost problem was in identifying the COPQ as a result of maintenance problems. Where medium and giant firms spent more money on preventive and appraisal measures to avoid failure costs, most of the micro and small firms spent less on preventive and appraisal measures; thus, these smaller firms have a higher number of defective products to be scrapped or reworked. A conclusion to generally improve the maintenance practices to optimize the COPQ was arrived at.

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Appraisal maintenance, cost of poor quality (COPQ), preventive maintenance, Saudi industry.